On this page, you will find answers to the most frequently asked questions.
Can't find the answer to your question?
Contact us at eugenie@cestdujoly.be and we will be happy to help you.
We operate as a traditional fabric seller / haberdashery.
We cut the desired length of fabric from a bolt whose width (the breadth) is specified in the detailed description of each fabric.
Unlike many haberdasheries, the minimum cutting length is 10cm. This allows you to order exactly what you need for your projects without waste.
We cut the requested length in a single piece of fabric.
For your information, the usual fabric widths are:
- for Japanese fabrics, a width (breadth) of 110cm
- for Western fabrics, a width (breadth) of 140cm.
We deliver daily in Belgium and France.
We can deliver to homes anywhere in Europe. We can also deliver to pick-up points in the Netherlands, Spain, and Portugal.
We normally do not deliver to countries that require customs formalities (countries outside the European Union), but please do not hesitate to contact us by email at eugenie@cestdujoly.be if you are especially interested in a product.
Pickup points, sometimes also called relay points or post points, are places where your parcels are sent. It is your responsibility to collect the parcel at the point you have chosen yourself.
We deliver to the relay points of the Mondial Relay network.
You can check the list of available pickup points near you on the Mondial Relay website at the address
* in Belgium: https://www.mondialrelay.be/fr-be
* In France: https://www.mondialrelay.fr/
When choosing this delivery method, you will be asked to select your pickup point after payment of the order.
Attention: Please note that at the end of the purchase (checkout) you will be asked whether you wish to collect your order or send it. Collecting means taking the parcel from our shop. If you wish to take it from a pickup point, choose send; you will then be able to select the option for sending to the pickup point.
We prepare orders within 2 working days and ship them on Wednesdays and Saturdays.
Delivery times depend on the chosen delivery method, but your order is usually in your hands within the week.
We offer a fairly wide range of payment methods:
- Credit cards (Carte Bleue, Visa, Mastercard, AMEX)
- Debit cards (Maestro, Bancontact, ideal)
- Paypal
- Payment through Belfius and CBC/KBC banking apps
- Bank transfer.
For payments by bank transfer, we prepare your order immediately but only ship it upon receipt of your transfer. The information required for payment is displayed when you choose this payment method.
We do not accept payments by cheque.
You can of course have an invoice (VAT). Send us your VAT details and we will send you the invoice by email when the order is shipped.
We have set up a loyalty card valid both online and in our store. By clicking here, you will find detailed information on how to use it.
